Service Charter
We want you to be completely satisfied with the services we offer and you can have peace of mind that we will:
- Be polite, helpful and honest at all times
- Give you the best possible advice
- Disclose all charges up front
- Communicate clearly with you at every stage
- Explain any terms in plain English
- Provide contingency plans
- Explain our Customer Management System to you
- Provide you with unbeatable service, tailor-made to your requirements
- Consider any comments, suggestions or complaints in detail and, where appropriate, respond in writing
- BE CUSTOMER DRIVEN
Contact us today on 0800 448 8644 and let us take care of everything for you.