Service Charter

We want you to be completely satisfied with the services we offer and you can have peace of mind that we will:

  • Be polite, helpful and honest at all times
  • Give you the best possible advice
  • Disclose all charges up front
  • Communicate clearly with you at every stage
  • Explain any terms in plain English
  • Provide contingency plans
  • Explain our Customer Management System to you
  • Provide you with unbeatable service, tailor-made to your requirements
  • Consider any comments, suggestions or complaints in detail and, where appropriate, respond in writing
Contact us today on 0800 448 8644 and let us take care of everything for you.